Communications Associate, Alumni Relations

Communications Associate, Alumni Relations

palo alto

Posted: 31.01.2020

QuestBridge is a national nonprofit program that connects outstanding low-income students with educational opportunities that can change their lives, as well as the demographics of our nation’s leading educational institutions.

We are looking for a creative individual with strong writing skills and a high commitment to the mission of QuestBridge to join the Alumni Relations team as a Communications Associate. The Communications Associate will help to create content to support a growing and changing alumni population, and must have strong communication skills to multi-task in an entrepreneurial non-profit environment. This is a great chance for the right individual to make a lasting impact on our QuestBridge Alumni as they transition to the challenges of life after college.


  • Conduct in-depth research on topics of interest to alumni in order to develop original content, mainly for educational purposes.
  • Write or curate engaging content for articles, blogs, emails, website, and social media posts, on topics ranging from professional development, identity, networking, graduate school, etc.
  • Work closely with a small team to understand the needs of our population, and develop new content to build community and provide resources.
  • Research and interview alumni for feature stories, and share content through multiple platforms.
  • Identify alumni needs and recommend new content to address gaps in current offerings.
  • Assist in managing alumni website portal and other online forums (Facebook, Slack, etc.), including some light moderation.
  • Assist with developing programming for alumni and innovate on new ways to facilitate connections — online and in person — within the alumni population.
  • Support alumni board committees on projects and initiatives as needed.


  • Attend and staff our National College Admissions Conferences.
  • Read and evaluate student applications for the College Prep Scholars Program, National College Match, and other various opportunities.
  • Perform other administrative and miscellaneous tasks as needed.



  • Bachelor’s degree and ideally, a minimum of 2 years of related experience.
  • Excellent written and oral communication skills, with superior writing and editing ability, and a knack for “storytelling”.
  • Ability to research new topics in depth and to write new articles that summarize your findings.
  • Exemplary attention to detail.
  • Independent self-starter, resourceful, and organized with a keen sense of accountability.
  • Ability to manage multiple projects at once while maintaining a high level of organization.
  • Comfort with technology and data, with the ability to improve current operations.
  • Working knowledge of content management systems and other data or content platforms.
  • Passion for issues in education, and to the mission of QuestBridge.
  • Sensitivity to students and alumni from diverse backgrounds and a track record of handling sensitive personal information and situation.


  • Experience with HMTL or HTML email marketing systems, and/or webpage development.
  • Experience designing communications using programs like Adobe Creative Suite or Canva, and a good eye for visual design.
  • Experience or interest in video or audio production.


  • Entrepreneurial, creative, dynamic. Energized by working with a far-reaching social venture in an expansion phase.
  • Strong belief in the goals and mission of the QuestBridge.
  • Warm, positive personality; ability to collaborate well with others. Exceptional interpersonal skills.
  • Polished, professional demeanor and communication style.
  • Exceptional attention to detail, but able to maintain focus on larger picture. Rigorous quality standards in terms of quantitative accuracy, text editing, and visual aesthetics.
  • Strong work ethic and deep-seated personal integrity, with intense drive to reach goals and contribute to the success of the organization.
  • Ability to maintain confidentiality and exercise good judgment in difficult situations.


Salary is commensurate with experience, variable according to experience and abilities. Benefits included with full-time employment. 

Hours and Location of Work

This is a full-time position. QuestBridge’s office is in Palo Alto, CA, next to shopping, restaurants, Caltrain, and additional transportation. 

Application Process

Apply by uploading your resume and thoughtful cover letter to Due to the large number of applications we receive, we ask that candidates kindly refrain from calling, sending paper applications, and drop-in visits. Thank you for your interest in employment with QuestBridge. QuestBridge is an equal opportunity employer.