Director of Communications

Director of Communications

Mountain View, CA

Posted: 07.31.2018

Udacity’s mission is to democratize education. We’re an online learning platform offering groundbreaking education in fields such as artificial intelligence, machine learning, robotics, virtual reality, and more. Focused on self-empowerment through learning, Udacity is making innovative technologies such as self-driving cars available to a global community of aspiring technologists, while also enabling learners at all levels to skill up with essentials like programming, web and app development. If you love a challenge, and truly want to make a difference in the world, read on!

Udacity is looking for a Head of Communications to lead all external, internal and executive communications for the company. This role will successfully shape Udacity’s public positioning and awareness, and the qualified candidate will be a driven leader with a proven track record of building and leading high-performance communications teams.


-Develop and lead overall communications plan aligned to the company’s mission and key priorities on a global scale.

-Build world-class messaging and positioning for key announcements and product launches tied to the company’s commitment of “lifelong learning”.

-Manage and scale a growing communications team and oversee key agency relationships.

-Lead all media relations activities, including strategy and message development for technology, business, and consumer media audiences.

-Work closely with executive leadership team to advance Udacity’s awareness and prepare C-level executives for high-profile interviews and speaking engagements.

-Lead communications cross functionally to influence and drive key decisions and goals across the organization and in close alignment with marketing.

-Manage policy communications and cultivate relationships with influential policymakers to advance the understanding of “online education and lifelong learning” for people of all career stages and socioeconomic backgrounds.

-Oversee internal communications, including employee and organizational structure changes.

-Manage reactive/crisis communications with strong ability to make sound judgment calls and prepare effective response plans and positioning


-15+ years of corporate communications or public relations in consumer technology or education industries.

-5+ years leading a communications team preferred.

-Strong media relationships with technology, business and consumer press; built-in relationships with key influencers and government officials a plus.

-Experience building communications/media campaigns, reactive/crisis management plans and advising C-level leadership.

-Solid business and analytical skills, including an understanding of financial metrics and investor relations.

-Superior writing skills with ability to write in a variety of styles.

-Passionate about education, technology and lifelong learning.

We are an equal opportunity employer and value diversity at our company. Women, people of color, members of the LGBTQ community, individuals with disabilities, and veterans are strongly encouraged to apply.

By submitting your application for employment, in addition to agreeing to Udacity’s Terms of Use and Privacy Policy, you hereby consent to the collection and use of the information and supporting documents you provide us throughout the application process, including, but not limited to, personal information (“Application Information”). Udacity may use your Application Information for the purposes of evaluating your qualifications for employment, investigating and responding to any claims related to your potential and/or future employment, and complying with applicable laws and regulations. Udacity may also share your Application Information with third-party service providers who provide human resources related services to us or that otherwise assist with such evaluation, investigation, and compliance functions.